FAQ
With Propeller’s coffee subscription, you’re in control. You choose how many bags of coffee you want, what type of coffee you want and how often you get it. Need more coffee? Add another bag to your next order. Because our subscriptions are fully customizable, you can make changes on the fly to suit your current needs and be sure to never run out of coffee again.
Our subscription members also receive their coffee in a sleek box packed just for you. And you’ll gain access to exclusive promotions and coffee insights. Just some of the additional perks for signing up.
Yes! Our subscription service is completely customizable. If you find you’re getting too little or too much coffee (impossible!), or if you want to try a different bean, you can change your order any time you like. Just make your changes before you receive your next order confirmation so we can capture your updated preferences in time for your next order.
Did we mention that with our subscription service you're in control? You always have the power to change how often you get coffee. We’re here to keep you reliably caffeinated.
Our single origins are always rotating, so if you’ve selected the single origin subscription, you’ll get an ever changing array of exciting new coffees to try. Got a favourite? Let us know and we’ll make sure you get it again while it’s in stock.
Absolutely. You’ll have a chance to select your grind type from a drop down menu during the signup process. Need to make a change? You can do so at any time. Want whole beans? We’ve got you covered, that’s our default option.
If you’re headed out of town, or something comes up, you can skip your next order from your customer portal. No need to pause anything.
Thanks for thinking of others! Gift subscriptions are not available yet, but we’re working hard to add them to our offerings so that you can more easily give the gift of coffee. In the meantime, if you’d still like to purchase a gift, you can always order coffee to send to friends and family, or buy them a gift card that they can use to make a purchase in person or from our online shop.
One bag, one time, that’s it. You can change your subscription preferences or cancel your order at any time.
We’ll confirm your order on the Monday of your order week, and ship it out that Wednesday to ensure that you’re getting the freshest roasted coffee, delivered right to your door.
If you've selected Fil, your order will arrive on the Wednesday of your order week
Delivery dates vary for Canada-wide orders, check your tracking for more information.
Curbside Pick-up customers will receive a pickup notification on the Wednesday of their delivery week, notifying them that their order is ready for pickup.
We are located at 50 Wade Avenue, and are open for contactless pickup 9AM - 5PM Monday - Friday.
If you require your coffee earlier in the week, email us at subscriptions@propellercoffee.com and we'll get you sorted!
Currently, we ship to Canada and the US. The cost of shipping is added to your order at checkout. If you’re ordering two bags within Canada, shipping is free. Spend over $70 on coffee to qualify for free shipping to the US.
We’re always happy to help equip you with the gear and accessories you need to keep brewing. To order gear, filters, or anything else alongside your subscription order, please place an order on our storefront.
No longer in need of coffee? Log in to your subscription account and click cancel. You’ll be walked through the steps needed to complete the process. Having trouble? Send us an email at subscriptions@propellercoffee.com and we’ll help you out.
Having trouble signing up or issues with an existing subscription, we’re here to help. Reach out to us at subscriptions@propellercoffee.com and we’ll get back to you to help you along the way.


Tasting Notes:
Nougat + Chocolate + Toffee
Components:
Brazil 50% + Colombia 50%

Would you like to add another coffee selection?

Tasting Notes:
Berries + Caramel + Floral
Components:
Colombia 50% + Ethiopia 50%

Would you like to add another coffee selection?

Tasting Notes:
Stone Fruit + Milk Chocolate + Vanilla
Components:
Colombia 50% + Ethiopia 50%

Would you like to add another coffee selection?

Tasting Notes:
Caramel + Chocolate + Hazelnut
Component: Colombia 100%

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Country Origin:
Peru (Certified Organic)
Tasting Notes:
Hazelnut + Chocolate + Cherry

Would you like to add another coffee selection?

Country Origin:
Peru (Certified Organic)
Tasting Notes:
Hazelnut + Chocolate + Cherry

Would you like to add another coffee selection?

Tasting Notes:
Dried Fruit + Chocolate + Hazelnut
Components:
Brazil 56% + Ethiopia 44%

Would you like to add another coffee selection?

Tasting Notes:
Cocoa + Smoky + Molasses
Component: Brazil 100%

Would you like to add another coffee selection?


Would you like to add another coffee selection?


Would you like to add another coffee selection?


Would you like to add another coffee selection?
